We’re the most experienced Holiday Park Consultancy service in the industry. We’ll give you the confidence and knowledge you need to take the necessary steps towards developing your business.
We’ve worked with every size business possible, from small independents to large corporate sites and with the volatile economic environment we currently face, we know we have the knowledge you need.
No matter the scope of your business, with our strategic approach we can improve the profitability of your Park and implement a plan that produces long-lasting benefits that build the value of your business.
If you need a more comprehensive service, instead of choosing just one service, you can have them all. We’ll effectively become your Park Management team and take care of the everyday tasks for you.
Looking after the operations, budgeting, sales, marketing, recruitment and so much more, we’ll take a long-term strategic view that will improve the development and performance of all profit centres.
Having worked with many different types of Park teams, we know the best way to manage and develop them into being as efficient as possible. From sales, team development and conflict resolution training, we can help.
You have to be able to offer more than just good customer service when it comes to landing that all-important sale. With us, we’ll guide you through a step-by-step process to maximise your selling potential.
The right marketing combinations are key to getting your Park in front of the right people. We’ll advise on reactive print, digital and social campaigns to ensure you’re sending the right message.
In order to get customers interested in what you have to offer – and more importantly, stay interested – you have to have a plan. We’ll help you make the most of what you have.
Our team understands your marketplace and your customers. Any new developments or facilities on Park should be planned to precision to enhance your customer experience – we can get you started.
Having a comprehensive plan for the future is as important to the business’s stakeholders as it is for future customers and investors – with our expertise, you can pinpoint exactly what your objectives should be.
With the right approach, planning gains are a sure-fire way to increase the profitability and value of your Park. At countless different Parks, we have challenged long-held perceptions of what can be achieved, all with great success.
Wonder how to make your Park more successful? We’ll bring fresh eyes and our years of experience to identify your opportunities and provide a clear, prioritised strategy to develop your business and profitability.
Our background in the industry is extensive and because of that, we don’t implement a “one size fits all” model – instead, we’ll look at every aspect of your Park and challenge the status quo to maximise your profit potential.
There are so many ways to improve your bottom line; even little things such as developing your facilities & services. We’ll guide you through various options to choose from that cost very little yet make a huge difference to your customers.
We bring an outside perspective to help you understand what your guests are experiencing which can be used to improve your customer’s engagement and keep them coming back – resulting in better sales and service levels.
If you’re running or developing a Park for the first time, there are so many legislative and practical hurdles to overcome. We’ll help you avoid the common operational pitfalls and ensure you make a strong entry to the market.
Tried and tested isn’t always the most efficient way you could be working – our insight can help you streamline your time-consuming tasks, saving time for both you and your customers.
We know that in order to accumulate, you need to speculate. This can come at a cost but having undertaken various projects where the investment has been made, we’ve taken businesses to profit levels they didn’t think were possible.
The guidelines surrounding these areas can be a minefield; with our expertise, we can easily implement systems and processes that allow for your team to deliver the ultimate experience, safe in the knowledge that it’s fully compliant.
You need to align your finances with your overall business strategy, and your Park won’t function as efficiently as it can without doing so – we’ll provide in depth financial analyses and support to ensure everything is in harmony.
I've had the opportunity to work with Jim and his team for the past year and its truly been refreshing to work with a team of people that have so much industry knowledge.
They’re professional with a great work ethic, and they have creative ideas that have increased our sales exponentially. One of their greatest attributes is their willingness to offer their advice and guidance – learning from his vast experience and knowledge has undoubtedly increased my productivity and has helped me achieve maximum returns for holiday homes with professional imagery and market leading advertising.
They’re a credit to the industry and I would recommend them to anybody looking to take their business to the next level.
A client needed an expert opinion from a planning consultant regarding land in a green belt area of Lancashire. I called Jim Gandon who was just about to jump on a plane, so he asked James Gourlay to call me, which he did almost immediately. After a brief conversation and a short email, he got the team on the case. The report was well researched and very detailed. How refreshing to receive immediate action, I highly recommend James and the team at The Leisure Group.
I cannot recommend Jim and the team highly enough. His industry knowledge and contacts are second to none. Jim's help recruiting the best candidates – for many challenging roles throughout the years – has been vital. Whether it's an SEO campaign or tricky vacancy to fill, The Leisure Group are the people to go to!
The team and TLG have a wealth of experience within the leisure industry. Jim offers much more than just sales & marketing consultancy, he also gives confidence to the operator to develop a strategy that will increase sales & creating value. Jim & I have also worked closely to create the latest iconic lodge designs the industry today which we are very proud of & both enjoy pushing the design boundaries & capabilities in this industry.
James has incredible industry experience having worked at numerous Holiday Home Parks as well as in a central Ops role. James is a strong leader who has excellent people management skills. Park Leisure in particular really benefited from James’ experience in all aspects of General Management.
He took responsibility for Health & Safety across the entire business and provided the General Managers with support and guidance in relation to caravan sales, park operations and budget management to name but a few. James would be a fantastic asset to any Park Operator looking to improve and enhance their business.
If you don't want to settle for second best, then Jim is your man.We decided to shut our fun park and start our luxury 5 star lodge development and I wouldn't have wanted to start the journey with anyone else. His knowledge, attention to detail and integrity is second to none – long may it last, it’s been a great start.
Jim and his business is different to most, the reason being, he's been in your shoes, if you are considering the services of The Leisure Group, be assured that they have been in your position and therefore know exactly what you need and deliver every time, he's just helped me in fact, found me exactly what I was looking for, thanks Jim. Keep up the great work.
There are not many peopleI've come into contact with who have a wider scope of industry knowledge thanJim. He is very well respected across the sector and has held many positions with the big players and has since taken the experience from those roles and now does a wonderful job in consulting. From a recruitment, sales and marketing perspective, there is a very small number of people I'd turn to, but Jim is certainly in that few.
Jim has always been focused on how to improve and succeed in this industry and shows a real passion for his trade. He knew he wanted to pursue with his own business venture very early on, and has worked independently and for others to achieve his goal. I believe that Jim would be an asset to anybody looking for particular resources in the holiday market, as he brings a tremendous amount of energy, enthusiasm and knowledge. He’s a very bright and qualified individual, and a pleasure to work with I wish him all the success that awaits. When I’ve worked with Jim, I been impressed by his ability to communicate with his staff, clients and prospective clients. He’s efficient, professional, organised, and a fantastic leader. I don’t hesitate in recommending Jim to others who are looking for the skills and expertise he possesses.
The team at TLG are at forefront of the industry, implementing best practice and bringing new ideas to this industry. Each one of them have an outstanding track record, performing at the highest level. They are also a great bunch of guys making them very easy to work with. I would highly recommend working with the team for anyone looking to improve their businesses performance.
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